Return Or Exchange

Return Or Exchange

What is your Return & Exchange Policy?
1. You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.
2. Flash sale products, Jewelry are not covered by warranty and non-returnable.
3. Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.
4. Any address on the parcel is not approved return address,and we don't accept the returned package without authorized return address from customer service representive.
5. We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.
6. Please return through your local post office to avoid tax when it arrives in our country.
7. For the returns, No signature required! Please do not add signature service otherwise we are highly likely not to receive it and this will delay your refund progress.
8. Please also do not mail any envelopes to the return address for inquiry. we will discard the letter automatically. The best way to communicate and solve your problem is through our contact system, or online chat!

How to exchange the order?

We will send a return address first, then you could return the original items. Once you have returned the order,and pay the shipping fee. please send the return information, when we got the item .then we will arrange the resend immediately.

Can I have a full refund for the return?

We will offer full refund when we got of the items you returned. Please note that the customer is responsible for the return shipping fee.